Welcome to Shenzhen Kangxing Digital Technology Co., Ltd. (hereinafter referred to as "We"). We are committed to providing you with the best translation experience and highly value your privacy. This Privacy Policy details how we collect, use, and protect your personal information.
1. Types of Information
We may collect the following types of personal information:
Device information: To ensure compatibility and performance, we may obtain device model, operating system version, and unique identification code.
Usage information: To optimize your experience, we may record how, when, and how often you use the translation software.
Translation content: To provide accurate translation results, we may collect the text you input, translation results, and voice input.
Log information: To ensure software stability, we may record the date and time of use and information about software crashes.
Get clipboard information: In voice translation, speech recognition, or text translation services, we may call the device's clipboard information to quickly display and paste the recognition or translation results you need.
Location: We may collect location information only when connected to a Bluetooth device to search for nearby Bluetooth devices to improve connection speed and user experience.
Apps list: To easily share voice and text, and generate smart summaries and mind maps, we may access the device's apps list.
Device MAC address: To enhance account security and prevent unauthorized access, we obtain the device MAC address.
Device IP: The system employs encrypted transmission for secure processing. To ensure smooth connectivity and high-quality audio/video performance in call translation and real-time recording features, third-party platforms may require Microsoft SDK to access device IP information. This helps monitor audio/video connection status, optimize your experience, and maintain service reliability. We pledge to handle your device IP information with the highest security and trustworthiness, safeguarding your privacy and data protection.
2. Information Use
We collect your personal information to provide, maintain, and improve our translation software services. We may use your personal information for the following purposes:
Providing translation services, including language identification and text translation.
Maintain and improve our translation software services, such as detecting and resolving technical problems.
Analyze usage to improve our translation software services and provide a better user experience.
Contact you, such as sending service announcements, technical updates, or marketing materials.
3. Information Sharing
We will not sell, rent, or lend your personal information to third parties. We may share your personal information with the following types of third parties:
Service Providers: We may collaborate with third parties to provide translation software services, which may access your personal information.
Legal requirements: We may disclose your personal information as required by law or government.
Security: We may share your personal information with third parties as required by law or as necessary for technical purposes to protect our rights, property, or security.
4. Information Protection
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include the use of encryption, access control, and authentication.